The most common questions about suspected abuse in nursing homes - answered by our experienced team.

What To Do If You Suspect Abuse

What should I do if I suspect my loved one is being abused or neglected? 

Document what you observe (photos, dates, notes), talk to your loved one privately if possible, request their medical records, and report your concerns to the facility administrator in writing. Then consider contacting your state's long-term care ombudsman or adult protective services, and consult an attorney to understand your legal options. 
 

Who do I report nursing home abuse to? 

Reports can typically be made to the facility administrator, your state's long-term care ombudsman program, adult protective services, and, for immediate danger, local law enforcement or 911. An attorney can also help you understand the right reporting channels for your situation. 
 

What evidence should I gather if I suspect abuse or neglect? 

Photograph visible injuries or unsanitary conditions, keep a written log of dates and incidents, save any texts or emails with staff, and request copies of your loved one's medical and care records. This documentation can be valuable if you later pursue a legal claim. 
 

Should I speak with facility staff before contacting a lawyer? 

You can raise concerns with facility staff or administration, but be cautious about accepting informal reassurances, especially if you've already seen signs of harm. Speaking with an attorney early, even before you've resolved things with the facility, helps preserve evidence and protect your options. 
 

What if I'm afraid reporting abuse will lead to retaliation against my loved one? 

This is a common and understandable concern. Facilities are legally prohibited from retaliating against residents whose families report concerns. If you're worried about retaliation, an attorney can advise on how to document conditions and report safely.

Concerned About a Loved One in a Nursing Home? If you suspect abuse or neglect, McHugh Fuller Law Group can help you understand your legal options and protect your loved one’s rights. Contact Us today for a free case review.